Terms and Conditions

1. Introduction

Welcome to BroadAV. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Services

BroadAV provides audio-visual installation services, including Home Theatre Design, TV Wall Mounting, Zoned Audio, Wi-Fi Boosting, Security & CCTV Installation, and Intercom Installation. All services are subject to the availability and acceptance of your order.

3. Quotations and Payments

All quotes provided by BroadAV are free and without obligation. Once a quote is accepted, it is valid for 30 days unless otherwise stated. Payment terms will be specified in the invoice provided upon acceptance of the quote. Payment is required in full upon completion of the service, unless otherwise agreed in writing.

4. Cancellation Policy

If you wish to cancel or reschedule a booked service, please contact us at least 48 hours in advance. Cancellations made with less than 48 hours’ notice may be subject to a cancellation fee.

5. Warranty and Liability

BroadAV offers a warranty on all installations as specified in your service agreement. This warranty covers defects in workmanship but does not cover damage caused by misuse, accidents, or alterations made by the customer. BroadAV is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

6. Intellectual Property

All content on the BroadAV website, including text, images, and logos, is the intellectual property of BroadAV and is protected by copyright law. You may not use, reproduce, or distribute any content from our website without our prior written consent.

7. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

9. Changes to Terms

BroadAV reserves the right to update or modify these Terms at any time without prior notice. We encourage you to review these Terms periodically to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

BroadAV
Brisbane, QLD, Australia
Email: hello@broadav.com.au